Job profile

We have an exciting opportunity to join us as a Delivery Assistant on a permanent, full-time (37 hours per week) basis. The role will be hybrid, working both at home and from our Openshaw Campus.

MOL are a brand within Total People Ltd and are an established national professional education provider. We currently specialise in providing professional qualifications for a range of products including Human Resources, Learning and Development, Management and Leadership, Project Management, Property Agency, Conveyancing and Digital Learning Design. MOL offer high quality blended learning programmes developed and delivered by specialists in the field.

The purpose of this role is to Provide accurate, efficient and timely administration including customer advice, learner records, raising sales and purchase orders and credit control processes and liaising with clients/customers to resolve issues. Work with the finance team and MOL to ensure all processes are compliant with Financial Regulations and MOL policies. To prepare reports for MOL to enable tracking of learners and confirmation of completion of processes such as payments and learner submissions.

In order to be successful in your application you will need to meet the following essential criteria:

• Educated to level 2/3 or above or experience in a similar role.
• Level 2 Maths & English or willing to work towards.
• Experience of working in a customer facing role.
• Experience of working in a busy office environment

Our benefits include:

• A generous annual leave entitlement, all inclusive of bank holidays.
• Wellbeing initiatives across the Group and support on an ongoing basis.
• Opportunity to join a Simply health Plan, which helps you get fast, virtual access to essential healthcare services, as well as cover for routine prescription costs and physio treatment to sort any aches and pains.
• Access to occupational health, which can provide professional advice and to recommend support with a disability or illness within the workplace.
• Access to an Employee Assistance Programme and Help@hand with UNUM – 24/7 access to confidential information and guidance service, including counselling support, bereavement, and legal advice.
• You at Work – access to a great range of retail discounts and exclusive offers.

Safeguarding

MOL is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At MOL, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity.

The closing date for this job advert is 27/03/2025. However, sometimes the job advert may close early if we receive a good response!