Working as part of a small team reporting into the Customer Experience Manager, you will provide a world class support service to all our customers. Handling customer’s queries regarding a wide range of apprenticeship learning products in various industries, providing excellent service standards and maintaining high customer satisfaction.
Key Accountabilities will include:
Qualifications, Experience and Skills:
Essential:
Desirable:
Benefits:
Total People is one of the largest providers of apprenticeships and work-based learning in the northwest. For more information on what we do please visit us at www.totalpeople.co.uk. If you feel you could make a difference in this rewarding and growing sector, please click on the ‘Apply online’ button below.
Total People is an equal opportunities employer. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.
The closing date for this job advert is 25/05/2021 however sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.
This role is on a permanent, full time (37 hours per week) basis.
Total People is committed to the safeguarding, protection and wellbeing of young people and adults. This post is subject to a Disclosure and Barring Service (DBS) check.