Job profile

The Manchester College has an exciting opportunity for a Head of Adult Support and Welfare on a permanent, full-time (35 hours per week) basis.

Are you passionate about making a real difference in adult education? The Manchester College is seeking a strategic and experienced Head of Adult Support and Welfare to join our college management team. This newly created role will lead dedicated and tailored support for adult students across all TMC locations and community hubs. You will be responsible for shaping and delivering effective support and engagement strategies, ensuring every adult learner feels safe, healthy, supported, and empowered to thrive. We’re looking for a dynamic leader with a proven track record of enhancing the adult student experience through inclusive, impactful provision. Be part of a college that’s committed to transforming lives and strengthening communities.

Who are TMC?

The Manchester College is the Largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consist of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated “Good” by Ofsted. The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future.

Benefits

• 35 days annual leave bookable, plus 8 bank holidays
• 3 well-being days per year
• Significant pension contribution
• Retail discounts
• Employee Assistance Program
• Cycle to work scheme

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need:

• Degree Level Qualification or relevant industrial experience or professional qualification
• Recognised teaching qualification
• Numeracy and literacy skills (to level 2 or equivalent)
• Significant experience of leading a high performing student support and engagement team
• Current knowledge and successful experience of providing support to adult students, including safeguarding, welfare and attendance initiatives
• Experience of supervising, tracking and quality assurance
• Experience of teaching up to and including Level 3
• Proven ability to manage and lead a group/team to bring about improvements
• Experience of using IT systems to manage performance and bring about improvement
• Experience of building successful employer / external relationships
• Demonstrable record of achievement against targets and deadlines
• Excellent Data handling and analysis skills
• Good IT skills
• Clear written and Verbal Communication skills
• The ability to lead and work effectively in cross college teams and establish positive relationships and bring about improvements

 Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At The Manchester College, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.

The closing date for this job advert is 22/08/2025. However, sometimes the job advert may close early if we receive a good response!